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Good product but overpriced
Good product
Good
Comfortable shoes for basketball
Though the price is good but not durable. Lasted only three months for my son. He goes for the classes only thrice a week.
Expected better quality products from Decathlon
Hello dear customer,
Good morning.
Thank you for taking the time to share your feedback. We're sorry to hear that our product didn't meet your expectations. We take all customer feedback seriously and use it as an opportunity to improve.
I suggest you take the shoe to the nearest Decathlon store and express the issue to the store team if the wear and tear falls under warranty parameters, the store team will make the product return.
Thanks and Regards
Anshul Tomar
Merchandiser for Racket Sport India
Smart an neat
good VFM
Fantastic
Comfortable!
The shoe sole is getting separated so fast with minimal usage
Hello Ashwini,
A very good afternoon.
Thank you for taking the time to share your feedback. We're sorry to hear that our product didn't meet your expectations. We take all customer feedback seriously and use it as an opportunity to improve.
I will suggest you connect with the nearest Decathlon store and share the issue as we have a 2-year warranty on shoe soles if the pasting comes out not on stitching. You will get the store contact CRM number while searching for the same in Google.
Our aim is to ensure every customer has a positive experience with our products, and we're committed to resolving any issues promptly.
Thanks and Regards
Anshul Tomar
Merchandiser for Racket Sport India
Good product but overpriced
Good product
Good
Comfortable shoes for basketball
Though the price is good but not durable. Lasted only three months for my son. He goes for the classes only thrice a week.
Expected better quality products from Decathlon
Hello dear customer,
Good morning.
Thank you for taking the time to share your feedback. We're sorry to hear that our product didn't meet your expectations. We take all customer feedback seriously and use it as an opportunity to improve.
I suggest you take the shoe to the nearest Decathlon store and express the issue to the store team if the wear and tear falls under warranty parameters, the store team will make the product return.
Thanks and Regards
Anshul Tomar
Merchandiser for Racket Sport India
Smart an neat
good VFM
Fantastic
Comfortable!
The shoe sole is getting separated so fast with minimal usage
Hello Ashwini,
A very good afternoon.
Thank you for taking the time to share your feedback. We're sorry to hear that our product didn't meet your expectations. We take all customer feedback seriously and use it as an opportunity to improve.
I will suggest you connect with the nearest Decathlon store and share the issue as we have a 2-year warranty on shoe soles if the pasting comes out not on stitching. You will get the store contact CRM number while searching for the same in Google.
Our aim is to ensure every customer has a positive experience with our products, and we're committed to resolving any issues promptly.
Thanks and Regards
Anshul Tomar
Merchandiser for Racket Sport India