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      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      FORCLAZ

      Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB

      8559673
      $16.00
      $8.00
      -49%
      Tax included
      1094 reviews
      1001 of 798 people recommends this product
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      • Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      Rechargeable Head Torch - 100 lumen - BIVOUAC 500 USB
      Size:
      Sizes guide
      Quantity

      Home Delivery
      Within 48 Hours
      Available
      Click & Collect
      Pickup in store within 4 Hours
      Stock availability
      Passionate about trekking, FORCLAZ designed this ultra-compact head torch for use in camp or refuge to move around at night and light up the surroundings

      Move around at night with ease using this ultra-compact head torch. Weighing just 45g, this USB head torch is surprisingly powerful. It is rechargeable by USB, so you will never be left in the dark.

      Main part: 10.0% Polyester, 50.0% Battery Lithium, 10.0% Polycarbonate, 30.0% PCBA; Carry bag: 10.0% Polypropylene, 80.0% Polyester, 10.0% Polyoxymethylene

      BENEFITS

      Visual efficiency

      Wide beam (100 lm) with a range of 25m
      ideal for hiking and bivouacking

      Autonomy

      11h in eco, 4h in power mode + 30min reserve. Rechargeable by microUSB

      Versatility

      3 lighting modes: Red, White Eco, White Power.
      Dimmer

      Durability

      Splash-proof (IPX4 standard)

      Ease of use

      A single button that can be easily handled even with gloves.
      Locked mode

      Rechargeable

      Recharge time of approximately 2 hours

      Weight

      45g

      TECHNICAL INFORMATIONS

      SIZE (L x H x D)

      51 x 28 x 26 mm (excluding headband)

      Lighting modes

      The FORCLAZ BIVOUAC 500 USB head torch has 3 modes suited to every situation:
      - Red fixed mode to stay discreet in a mountain refuge or preserve your night vision
      - Eco mode (20lm) for map reading or bivouac use
      - Power mode (100lm) for moving about a campsite
      The dimmer allows you to adjust the power between 10 and 100 lumens by pressing the button
      At the end of the battery life, the automatic reserve mode provides 30 min at 20 lumens

      BATTERY TYPE

      750mAh lithium-ion battery that is rechargeable with a microUSB cable (supplied) and compatible with external chargers and FORCLAZ solar panels.

      OPTICAL BEAM

      The BIVOUAC 500 USB's wide beam diffuses light uniformly so you can see in front of you and to the sides

      Lighting technology

      Constant LED lighting: lighting performance does not decrease as batteries lose charge.The battery life is calculated according to the FL1 standard.
      For each mode, it corresponds to the maximum duration during which the lamp is capable of providing at least 10% of the maximum power of the mode concerned. This maximum power is measured between 30 seconds and 1 minute after it is switched on, with a full battery charge.

      Optimal torchlight range

      Maximum range of 25m in power mode.
      The range is measured according to the FL1 standard: It corresponds to the maximum distance at which the torch provides a brightness of 0.25 lux (local measurement).
      This brightness is equivalent to that provided by the moon in the best possible conditions.

      Construction

      Monobloc design for optimal compactness. Easily accessible switch on the top of the torch
      The BIVOUAC 500 USB head torch can be locked (by holding it in the off position for a few seconds) to prevent accidental lighting in your bag.

      HEADBAND

      15 mm wide removable and washable headband. Composition: 70% polyester and 30% natural rubber for maximum comfort.
      The two symmetrical buckles facilitate tightening.
      The BIVOUAC 500 USB head torch can be adjusted to fit all head sizes, from children to adults, as well as mountain helmets.

      Storage

      The FORCLAZ BIVOUAC 500 USB head torch is delivered in a fabric pouch with its USB cable to protect and store it. The absence of any disposable packaging reduces its impact on the environment

      Reviews

      4.6/5 1094 reviews
      1001 of 798 people recommends this product
      Jason (Malaysia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Great compact headlamp.
      Easy to use for most outdoor and emergency occasions.
      Prawie idealna
      Artur (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Przerobiłem ich już koło 10 szt. Dolna cześć panelu oślepia podczas używania. Ja dolną cześć zaklejam nieprzeźroczystą taśmą.
      Dobra czołówka
      Damian (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      kompaktowa, trwała, mocna, wytrzymała. Dla zwykłego zjadacza chleba wystarczająca i na wysokim poziomie
      lampe frontale
      Florence (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      très bien avec plusieurs options d'éclairage
      Dobra lamka ze zniżką
      Artur (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Kupiłem na przecenie i lamka lekko ociera z tyłu plastikową częścią o głowę. Nie zbyt mocno świeci ale wystarczająco do spacerów nocnych. Czerwone światło też czasami pomocne.
      Peu d’autonomie
      Clara (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Autonomie assez faible, environ 2h30 max en pleine puissance. Dommage
      Aleš (Czechia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Bohužel se po 1,5 roce rozbila. Prostě nejde zapnout. Jinak super. Lehká, skladná a díky červenému světlu maximálně vybavená. Škoda jen té životnosti.
      Anonymous Author (Indonesia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Kecil..hemat tempat, mudah2 dibawa kemana2..tali karet nyaman..kepake banget bateri tahan lama
      Response of the brand

      Hallo Sport User,


      Terimakasih atas waktu anda untuk menulis ulasan produk kami. Kami sangat senang anda memiliki pengalaman yang baik menggunakan produk kami.

      Kami selalu berusaha untuk memberikan produk dan pelayanan terbaik untuk semua pelanggan kami.

      Jika anda memiliki saran lebih mengenai produk kami, silahkan hubungi kami sehingga kami bisa memberikan penawaran terbaik setiap hari untuk anda.


      Sampai Jumpa!


      Zairina

      Jonathan (Philippines) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      This rechargeable head torch is a game-changer for outdoor adventures and hands-free lighting. It offers bright, adjustable beams with long battery life, making it perfect for hiking, camping, or night work. The comfortable, adjustable strap ensures a secure fit, and the USB rechargeability is super convenient. A reliable and eco-friendly choice for any explorer!
      Déçu de la durée de vie
      Jaulan (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      initialement, j'ai acheté cette lampe frontale pour le trek. je m'en suis ensuite servi quelques mois pour courir la nuit en ville. Après environ 2 ans (durée de la garantie), la batterie a commencé à sérieusement diminuer. Presque 3 ans après l'achat, elle reste allumée quelques secondes avant de s'éteindre.
      Évidement on m'a répondu qu'on ne pouvait rien faire car hors garantie, même si la durée de vie est anormalement courte.
      Super, ca va partir à la poubelle !
      Response of the brand

      Bonjour,

      Je vous remercie d'avoir partagé votre expérience avec la lampe frontale Bivouac 500. Je comprends votre déception concernant la durée de vie de la batterie, surtout après seulement 3 ans d'utilisation, et je suis désolé d'apprendre que vous rencontrez ce problème.

      Il est vrai que la garantie est un cadre défini, et je comprends que la réponse apportée par notre service client puisse vous sembler insatisfaisante. Cependant, je tiens à vous assurer que nous prenons très au sérieux les retours sur la durabilité de nos produits.

      Votre expérience nous permet d'identifier un point d'amélioration important. La performance des batteries est un élément clé pour les lampes frontales. Nos batteries sont testées et validées pour 500 cycles de charge /décharges.

      Nous sommes conscients de l'impact environnemental des produits jetés, et nous travaillons activement à améliorer la réparabilité et la durabilité de nos équipements.

      Je vous remercie encore pour votre retour, qui est précieux pour nous aider à progresser.

      Je vous souhaite une bonne journée.


      Renaud, chef de produit trekking

      BENEFITS

      Visual efficiency

      Wide beam (100 lm) with a range of 25m
      ideal for hiking and bivouacking

      Autonomy

      11h in eco, 4h in power mode + 30min reserve. Rechargeable by microUSB

      Versatility

      3 lighting modes: Red, White Eco, White Power.
      Dimmer

      Durability

      Splash-proof (IPX4 standard)

      Ease of use

      A single button that can be easily handled even with gloves.
      Locked mode

      Rechargeable

      Recharge time of approximately 2 hours

      Weight

      45g

      TECHNICAL INFORMATIONS

      SIZE (L x H x D)

      51 x 28 x 26 mm (excluding headband)

      Lighting modes

      The FORCLAZ BIVOUAC 500 USB head torch has 3 modes suited to every situation:
      - Red fixed mode to stay discreet in a mountain refuge or preserve your night vision
      - Eco mode (20lm) for map reading or bivouac use
      - Power mode (100lm) for moving about a campsite
      The dimmer allows you to adjust the power between 10 and 100 lumens by pressing the button
      At the end of the battery life, the automatic reserve mode provides 30 min at 20 lumens

      BATTERY TYPE

      750mAh lithium-ion battery that is rechargeable with a microUSB cable (supplied) and compatible with external chargers and FORCLAZ solar panels.

      OPTICAL BEAM

      The BIVOUAC 500 USB's wide beam diffuses light uniformly so you can see in front of you and to the sides

      Lighting technology

      Constant LED lighting: lighting performance does not decrease as batteries lose charge.The battery life is calculated according to the FL1 standard.
      For each mode, it corresponds to the maximum duration during which the lamp is capable of providing at least 10% of the maximum power of the mode concerned. This maximum power is measured between 30 seconds and 1 minute after it is switched on, with a full battery charge.

      Optimal torchlight range

      Maximum range of 25m in power mode.
      The range is measured according to the FL1 standard: It corresponds to the maximum distance at which the torch provides a brightness of 0.25 lux (local measurement).
      This brightness is equivalent to that provided by the moon in the best possible conditions.

      Construction

      Monobloc design for optimal compactness. Easily accessible switch on the top of the torch
      The BIVOUAC 500 USB head torch can be locked (by holding it in the off position for a few seconds) to prevent accidental lighting in your bag.

      HEADBAND

      15 mm wide removable and washable headband. Composition: 70% polyester and 30% natural rubber for maximum comfort.
      The two symmetrical buckles facilitate tightening.
      The BIVOUAC 500 USB head torch can be adjusted to fit all head sizes, from children to adults, as well as mountain helmets.

      Storage

      The FORCLAZ BIVOUAC 500 USB head torch is delivered in a fabric pouch with its USB cable to protect and store it. The absence of any disposable packaging reduces its impact on the environment

      Reviews

      4.6/5 1094 reviews
      1001 of 798 people recommends this product
      Jason (Malaysia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Great compact headlamp.
      Easy to use for most outdoor and emergency occasions.
      Prawie idealna
      Artur (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Przerobiłem ich już koło 10 szt. Dolna cześć panelu oślepia podczas używania. Ja dolną cześć zaklejam nieprzeźroczystą taśmą.
      Dobra czołówka
      Damian (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      kompaktowa, trwała, mocna, wytrzymała. Dla zwykłego zjadacza chleba wystarczająca i na wysokim poziomie
      lampe frontale
      Florence (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      très bien avec plusieurs options d'éclairage
      Dobra lamka ze zniżką
      Artur (Poland) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Kupiłem na przecenie i lamka lekko ociera z tyłu plastikową częścią o głowę. Nie zbyt mocno świeci ale wystarczająco do spacerów nocnych. Czerwone światło też czasami pomocne.
      Peu d’autonomie
      Clara (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Autonomie assez faible, environ 2h30 max en pleine puissance. Dommage
      Aleš (Czechia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Bohužel se po 1,5 roce rozbila. Prostě nejde zapnout. Jinak super. Lehká, skladná a díky červenému světlu maximálně vybavená. Škoda jen té životnosti.
      Anonymous Author (Indonesia) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      Kecil..hemat tempat, mudah2 dibawa kemana2..tali karet nyaman..kepake banget bateri tahan lama
      Response of the brand

      Hallo Sport User,


      Terimakasih atas waktu anda untuk menulis ulasan produk kami. Kami sangat senang anda memiliki pengalaman yang baik menggunakan produk kami.

      Kami selalu berusaha untuk memberikan produk dan pelayanan terbaik untuk semua pelanggan kami.

      Jika anda memiliki saran lebih mengenai produk kami, silahkan hubungi kami sehingga kami bisa memberikan penawaran terbaik setiap hari untuk anda.


      Sampai Jumpa!


      Zairina

      Jonathan (Philippines) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      This rechargeable head torch is a game-changer for outdoor adventures and hands-free lighting. It offers bright, adjustable beams with long battery life, making it perfect for hiking, camping, or night work. The comfortable, adjustable strap ensures a secure fit, and the USB rechargeability is super convenient. A reliable and eco-friendly choice for any explorer!
      Déçu de la durée de vie
      Jaulan (France) ✓ Verified purchase What is a "Verified purchase"?

      Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

      We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

      If a review is not marked as "Verified purchase," this does not mean that the author's review has no experience with the product. They may have given their review directly on the site without unique identification, or the product has been offered or paid by someone else.

      The label "Verified purchase" let's help you judge the reliability of a review.
      initialement, j'ai acheté cette lampe frontale pour le trek. je m'en suis ensuite servi quelques mois pour courir la nuit en ville. Après environ 2 ans (durée de la garantie), la batterie a commencé à sérieusement diminuer. Presque 3 ans après l'achat, elle reste allumée quelques secondes avant de s'éteindre.
      Évidement on m'a répondu qu'on ne pouvait rien faire car hors garantie, même si la durée de vie est anormalement courte.
      Super, ca va partir à la poubelle !
      Response of the brand

      Bonjour,

      Je vous remercie d'avoir partagé votre expérience avec la lampe frontale Bivouac 500. Je comprends votre déception concernant la durée de vie de la batterie, surtout après seulement 3 ans d'utilisation, et je suis désolé d'apprendre que vous rencontrez ce problème.

      Il est vrai que la garantie est un cadre défini, et je comprends que la réponse apportée par notre service client puisse vous sembler insatisfaisante. Cependant, je tiens à vous assurer que nous prenons très au sérieux les retours sur la durabilité de nos produits.

      Votre expérience nous permet d'identifier un point d'amélioration important. La performance des batteries est un élément clé pour les lampes frontales. Nos batteries sont testées et validées pour 500 cycles de charge /décharges.

      Nous sommes conscients de l'impact environnemental des produits jetés, et nous travaillons activement à améliorer la réparabilité et la durabilité de nos équipements.

      Je vous remercie encore pour votre retour, qui est précieux pour nous aider à progresser.

      Je vous souhaite une bonne journée.


      Renaud, chef de produit trekking